The ITIL Expert certification is just about the toughest IT related certifications to acquire. It will need months of persistence and a desire for IT Service Management. To become an ITIL Expert you will need to first complete the ITIL Foundations exam after which you must obtain 22 credits from either a Lifecycle stream or an Capability stream and after that successfully pass the tricky Managing Across the Lifecycle (MALC) exam. My goal is to take you briefly through my path and some tips I performed to attain my ITIL Expert certification. As I am in a management role I made the choice that the Lifecycle steam was the only one I'd personally follow. I'd preferably have liked to keep to the order of Service Strategy, Service Design, Service Transition, Service Operations and then Continual Service Improvement although the organization I completed my training weren't so competent as organizing courses so I needed tomix them up a bit.
I began on schedule with the Service Strategy and this courseI found extremely intriguing. Although venue was terrible I really do have a passion for strategy therefore I put that in the back of my mind and centered on soaking up just as much information as is feasible. The course is 3 days in total and also you need nearly every single minute of it. I made the choice that I would complete course and then write the exam the following Friday which would give me one week to study and revise what I had learn't. My study technique as such paid off and I achieved 100% for the Strategy Exam, talk about getting a big head!! I'll try to let you in on my own study solution right at the end. Right after the strategy module I accomplished the Service Transition module which for my part is really the most helpful but is 3 days of death by Powerpoint. From my valuable experience Service Transition is overlooked in most institutions and yet it is the most important. I managed to get 77% for this exam that was good because it bought me right down to earth after the 100% for strategy.
Very next was Service Design that was also an appealing course and also a slight amount of Powerpoint numbness but generally quite interesting. Again very few establishments apply Design and the advantages are visible when completing the training course. The Design exam was very hard and I scraped through with 70% (the pass mark). However the venue where we were writing the examination was terrible. The exam is online and their Connection to the web was so sluggish it took 20 min simply to open the exam! The connection kept dropping and we couldn't save our responses. I finally got a reasonable connection with a 3G card then just rushed through the exam without checking anything since the last thing I wanted to do was delay due to the fact this would spoil my overall timetable. Anyway I passed which was the most important thing. I was able to coordinate on-site training for Continual Service Improvement (CSI) therefore I managed to complete this program in one and a half days in comparison to the three days. This course is definitely more a summary of all the other modules. The exam was really hard but acceptable and I passed comfortably with 80%.
The very last module I completed was Service Operations that I found really easy. Service Operations appeared to be ITIL v2 in one and as I have been exposed to ITIL this became a walk in the park. The truth is I scarcely opened up a book for the exam and managed 90%. Last was the important beast, Managing Across the Lifecycle (MALC). It is a five day course and the exam comprises of all of the previous modules. I gave myself a couple of months gap before starting MALC and that I found was the most suitable time period, not too long to forget everything but not too short to be exhausted. MALC was really difficult indeed and I was givensome advice to read over all the modules however , direct attention to Service Strategy and CSI. I followed this advice but made a decision to also do Service Transition in a much more detail.
And finally, after 6 months (a record I hope) I successfully passed the MALC exam with 75% on the first attempt. As MALC just has a 55% pass rate I found myself extremely pleased with this final result. So after Six months I'd attained my ITIL Expert Certification and i'm now contentedly applying the things I learned in my current working environment. With commitment you to can obtain your ITIL Expert certification, make it a goal, put your nose down and go for it! Oh yes specifically what is my study secret? Apply the Van Haren summaries for those exams. They're condensed versions that one could read through within a hour or two and are terrific to revise prior to the exam. Use your class notes and also the text book to go in detail after which you can use the summaries to tie everything together.
I began on schedule with the Service Strategy and this courseI found extremely intriguing. Although venue was terrible I really do have a passion for strategy therefore I put that in the back of my mind and centered on soaking up just as much information as is feasible. The course is 3 days in total and also you need nearly every single minute of it. I made the choice that I would complete course and then write the exam the following Friday which would give me one week to study and revise what I had learn't. My study technique as such paid off and I achieved 100% for the Strategy Exam, talk about getting a big head!! I'll try to let you in on my own study solution right at the end. Right after the strategy module I accomplished the Service Transition module which for my part is really the most helpful but is 3 days of death by Powerpoint. From my valuable experience Service Transition is overlooked in most institutions and yet it is the most important. I managed to get 77% for this exam that was good because it bought me right down to earth after the 100% for strategy.
Very next was Service Design that was also an appealing course and also a slight amount of Powerpoint numbness but generally quite interesting. Again very few establishments apply Design and the advantages are visible when completing the training course. The Design exam was very hard and I scraped through with 70% (the pass mark). However the venue where we were writing the examination was terrible. The exam is online and their Connection to the web was so sluggish it took 20 min simply to open the exam! The connection kept dropping and we couldn't save our responses. I finally got a reasonable connection with a 3G card then just rushed through the exam without checking anything since the last thing I wanted to do was delay due to the fact this would spoil my overall timetable. Anyway I passed which was the most important thing. I was able to coordinate on-site training for Continual Service Improvement (CSI) therefore I managed to complete this program in one and a half days in comparison to the three days. This course is definitely more a summary of all the other modules. The exam was really hard but acceptable and I passed comfortably with 80%.
The very last module I completed was Service Operations that I found really easy. Service Operations appeared to be ITIL v2 in one and as I have been exposed to ITIL this became a walk in the park. The truth is I scarcely opened up a book for the exam and managed 90%. Last was the important beast, Managing Across the Lifecycle (MALC). It is a five day course and the exam comprises of all of the previous modules. I gave myself a couple of months gap before starting MALC and that I found was the most suitable time period, not too long to forget everything but not too short to be exhausted. MALC was really difficult indeed and I was givensome advice to read over all the modules however , direct attention to Service Strategy and CSI. I followed this advice but made a decision to also do Service Transition in a much more detail.
And finally, after 6 months (a record I hope) I successfully passed the MALC exam with 75% on the first attempt. As MALC just has a 55% pass rate I found myself extremely pleased with this final result. So after Six months I'd attained my ITIL Expert Certification and i'm now contentedly applying the things I learned in my current working environment. With commitment you to can obtain your ITIL Expert certification, make it a goal, put your nose down and go for it! Oh yes specifically what is my study secret? Apply the Van Haren summaries for those exams. They're condensed versions that one could read through within a hour or two and are terrific to revise prior to the exam. Use your class notes and also the text book to go in detail after which you can use the summaries to tie everything together.
About the Author:
Looking to find a great deal on ITIL Exams, then visit my Article site for the best advice on how to become an ITIL Expert.
Tidak ada komentar:
Posting Komentar